On-site by default
Footage stays in your branch and only leaves when you view it.
One standard for the kitchen, shift after shift.
Your cameras record the whole shift. RIME brings you the moments that need you, while there's still time to fix them before they become a complaint or a cash gap.
The branch journey
Four stops, and a number that moves at each one.
Every restaurant and café runs through four stops: the counter, the kitchen, the till and the storeroom. At each one, here's a moment that happens, and what RIME gives you at that exact spot.
- 01
Counter and queue
What happensLunch rush: four guests wait at the till while the cashier is still taking orders.
What you get from RIME- An alert when the waiting area gets crowded
- An alert when the till has no staff and guests are waiting
- Guest flow across morning, lunch and evening, so you staff to the peaks
The number that movesGuest wait time, and how well your rota matches the rush.
- 02
Kitchen and prep
What happensMid-order, a prep cook pulls off a glove to answer a phone.
What you get from RIME- Mask, gloves, hairnet and uniform checks in the zones and hours you set
- Phone use in the prep area beyond the limit you set
- Ingredients left out of storage longer than you allow
- Scheduled tasks to review specific prep practices
The number that movesPrep-standard compliance per shift, and the repeat cases that call for training.
- 03
Till and cash
What happensA cash gap at the end of the shift, and a manager scrubbing through footage hour by hour to find out why.
What you get from RIME- An alert when the cash drawer opens with no sale linked to it
- Point-of-sale data linked to camera footage to support the review
- The incident clip attached, ready to watch
The number that movesDrawer incidents that need review, and the time it takes to explain a gap.
- 04
Storeroom and facilities
What happensThe cold-room sensor sends a reading that needs a look before the stock is affected.
What you get from RIME- Fridge temperature and humidity through sensors
- Cold-room and storeroom door status
- Opening and closing times, and the minutes late, day by day
The number that movesHours outside the cold range, and minutes late to open.
The cases above are illustrative. RIME supports your quality team's daily follow-up; an alert is a prompt to review, never a verdict on a staff member.
Working with RIME
- Active Cameras
- 6,024+Active Cameras
- Solvers
- 45+Solvers
- Workflows
- 910+Workflows
Privacy and data residency
Your footage stays yours.
Hosted in the Kingdom
Optional cloud storage is hosted inside Saudi Arabia, or on your own servers.
You decide who sees what
Access and permissions are set and managed by your team.
FAQ
Restaurants & cafés.
Questions on installation, privacy and pricing are answered on the pricing and compliance pages.
Does RIME check uniform and gloves across the whole kitchen, or only in zones I choose?
You choose. Set the zones and hours each standard applies to, for example the prep area during service only.
Does RIME connect to our point-of-sale system?
Yes, depending on the data your point-of-sale system makes available. The link supports reviewing cash-drawer incidents by matching each one to its clip. It isn't a full automated audit of every transaction.
Do I need extra sensors to follow refrigeration?
Yes. Temperature, humidity and fridge-door status need compatible sensors added to your current setup, sized to the site. Their alerts arrive in the same platform.
Does an alert mean the employee did something wrong?
No. An alert links a case to the footage available so it's easier to review and correct. It supports your quality team; it doesn't replace human judgement or hold anyone responsible from an image alone.
Where do we start?
With one clear priority: guest flow, prep standards, refrigeration or the cash drawer. Then expand as your branches need it.
Talk to us